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    Home»Health»Many Consumers Misinterpret Food (Best By / Use By) Expiration Date Labels
    Health

    Many Consumers Misinterpret Food (Best By / Use By) Expiration Date Labels

    By ElsevierMay 5, 202113 Comments3 Mins Read
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    Best Before Expiration Date
    Despite educational messaging clarifying the labels’ meaning, many consumers continued to misinterpret food date labeling.

    Consumer education is needed to increase understanding of food date labels according to a new study in the Journal of Nutrition Education and Behavior.

    Misunderstanding food date labeling is common and educational communications are needed to improve consumer understanding, according to a new study in the Journal of Nutrition Education and Behavior, published by Elsevier.

    Consumers Misinterpret Food Date Labels
    Example of an illustrated message. Credit: Journal of Nutrition Education and Behavior

    Does it mean “spoiled — throw it out,” or “might not taste as good as it could anymore?” Food date labels (e.g., “USE By August 16”) can play an important role in helping consumers make informed decisions about food, and ultimately prevent unsafe consumption and waste of food. Researchers surveyed 2,607 adults in the United States to assess consumer understanding of the streamlined 2-date labeling system and explore the relative effectiveness of educational messages in increasing understanding.

    Consumers Confident, Yet Frequently Incorrect

    “Our study showed that an overwhelming majority of consumers say that they use food date labels to make decisions about food and say they know what the labels mean,” said Catherine Turvey, MPH, Department of Exercise and Nutrition Sciences, Milken Institute School of Public Health, The George Washington University, Washington, DC, USA. “Despite confidently using date labels, many consumers misinterpreted the labels and continued to misunderstand even after reading educational messaging that explained the labels’ meaning.”

    Less than half (46 percent) of study respondents knew that the “BEST If Used By” label specifically indicates that food quality may deteriorate after the date on the label. Less than one-quarter (24 percent) of study respondents knew that the “USE By” label means that food is not safe to eat after the date on the label.

    Researchers explored if framing the messages with values like saving money or avoiding waste, would impact the effectiveness of messages at increasing consumer understanding. None of the seven value frames tested was significantly more effective at increasing understanding than another, but all messages significantly increased consumer’s general understanding of the labels.

    After viewing educational messages, 37 percent of consumers still did not understand the specific meaning of the “BEST If Used By” label and 48 percent did not understand the specific meaning of the “USE By” label.

    https://scitechdaily.com/images/Consumers-Misinterpret-Food-Date-Labels.mp3

    Misunderstanding food date labeling is common and educational communications are needed to improve consumer understanding, according to a new study. Credit: Journal of Nutrition Education and Behavior

    Familiarity Breeds Complacency with Labels

    “Responses to the survey suggest that date labels are so familiar that some consumers believe they are boring, self-explanatory, or common sense despite misunderstanding the labels,” said Ms. Turvey. “Unwarranted confidence and the familiarity of date labels may make consumers less attentive to educational messaging that explains the food industry’s labeling system.”

    Future communication campaigns will have to capture the attention of people who think they already know what date labels mean, find the information tedious, or are satisfied with a rough understanding of labels. Educating consumers about the meaning of the labels has growing implications for food waste and food safety as the 2-date labeling system becomes more widely adopted and gains support from non-profits and government institutions.

    Reference: “Impact of Messaging Strategy on Consumer Understanding of Food Date Labels” by Catherine Turvey, MPH; Meghan Moran, PhD; Jennifer Sacheck, PhD; Ashley Arashiro, MPH; Qiushi Huang, MS, MPH; Katie Heley, MPH; Erica Johnston; and Roni Neff, PhD, 1 May 2021, Journal of Nutrition Education and Behavior.
    DOI: 10.1016/j.jneb.2021.03.007

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    13 Comments

    1. The 10th Man on May 6, 2021 6:35 am

      You always go after the people least likely to change. The use by date is nothing but programmed obsolescence to get you to throw away a product and repurchase it.
      If we are confused, its been done on purpose. Stop blaming us for things we cannot possible effect.

      Reply
    2. Fiyaz on May 7, 2021 12:54 am

      Usefulness of the article could have been enhanced if it included how to use the 2 labels.

      Reply
      • Alex on May 25, 2025 6:48 am

        The labels mean exactly what they say:

        Best By means that the quality may decrease after the date but it should still be safe to eat.

        Use By means that you should consume it by that date and throw it out afterwards because it may not be safe to eat after the date.

        Reply
    3. Cole M Jenkins on May 7, 2021 2:29 am

      My workplace not only requires that I remove food when past the “best by” date, we also must throw away anything that has been opened after three days, regardless of the printed date. This apparently is a regulatory requirement.

      Reply
      • Arl on May 7, 2021 4:12 am

        Show them this article

        Reply
      • Common Sense on May 7, 2021 4:29 am

        I love when you open up the fridge at work and it’s full to the brim with days old food that’s been there for awhile. It’s not about it expiring, it’s about how a person doesn’t use food 24 hours a day on a 8 hour work day. Stop using work as a personal food storage. My company has 50 employees a day. The fridge is by far the worse issue. Without a line to cross, things would be in there indefinitely. You need to hold accountability of what’s in there and how long. It’s not unreasonable for your company to say hey use by the use by date. If you don’t like that put it in a custom dish with your own date on it? But I think it’s definitely more of the fact that your company kept having to deal with people leaving food in the fridge for weeks, blocking others from using it equally and properly.

        Reply
    4. Common Sense on May 7, 2021 4:24 am

      I guess I only buy what I’m going to eat in a normal manner of time. None of my foods get close to the best buy date. Oddly it’s not because it’s safe to eat or not, but rather I like my food fresh and I don’t put it up to age. Maybe limit yourself on over buying? Don’t blame companies for people being stupid when all the knowledge is at their finger tips. Blame the older generations for being oblivious to everything common sense. They’re the biggest over buyers with the least amount of research on what they’re doing.

      Reply
    5. Ilikebells on May 7, 2021 8:16 am

      What he said!I fail to see how it’s consumers who are at fault when the messaging fails to convey the meaning they say they are intending.
      I ignore most of them and instead use my eyes, nose and sometimes taste too decide of good it’s good as long as I begotten it’s been handled properly. Capitalism dictates that note profit can be generated by telling consumers to throw away perfectly good food and buy more based upon a seemingly bogus good label. Since we can’t know if food has been properly handled all along the supply chain we must instead make our decision based upon observation. While I’m aware disease-causing bacteria can be present without any observable indicator, I’m forced to make my own judgements irregardless of food packaging.

      Reply
    6. Rose on May 7, 2021 8:55 am

      So what is the point of the survey
      No info was given about the meaning of the labelling

      Reply
    7. Saskia on June 7, 2021 1:41 am

      this became a bigger issue during 2020. Donations to food banks typically have some expired goods, but the outpouring of well meant donations that were expired…typically 6 mo to 2 years…was staggering. over half of the canned goods were not fit to consume. Average age of the donors seemed to be under 35. Over 60 seniors opted to donate cash, toilet paper or basic food items they had recently purchased. Home Economics classes and family stories about the great depression and world wars may have led to more informed understanding of food safety dates

      Reply
    8. Jennifer on January 1, 2026 2:38 pm

      OK, so….if that is what “use by” means, then what the heck are expiration dates for?? It seems like they are the same thing (from this article) but since they are not worded the same, it makes it seem like they mean different things. Instead of using these labels they should simply state “product unsafe after such&such date” or “product is still usable but may decline in quality after such&such date” or “do not use after such&such date”. Simply do away with the confusing labels and utilize language for effective communication.

      Reply
    9. Cheryl V Johnson on March 8, 2026 7:25 pm

      The labels meaning is exactly what it says. Best if used by is printed on food that has been processed soit basically won’t become inedible. Usually, one should not plan to use food more than a decade after the use by date. Things that say use by, freeze before, or something similar mean you should use them. If it says freeze by, use it immediately after it thaws. Milk usually says that it is good for a week past the best by date, but milk that has been pasteurized is basically good until it starts to smell sour, and even then it can be used in baking, perhaps with baking soda instead of baking sopowder. If baking soda bubbles when added to a small amount of milk, you can bake things like biscuits by adding baking soda to the dry ingredients. If you only get small bubbles, add a little cream of tartar with the baking soda. After ANYTHING has been exposed to air, it is questionable after 3-5 days. At the very least it should be heated above 180 degrees F for a few minutes. There may be exceptions, but unless you love fermented foods, you don’t care.

      Reply
    10. FBC-lark on April 25, 2026 10:22 am

      When I was 17 y/o I was better than an inch taller than Dad. Early fall we were in the cellar rotating canned goods, getting ready for canning. I managed to tap a jar way back on an overhead shelf and get a grip on it. I pulled it out. It no longer had a label on. It was just full of some brown stuff. I showed it to Dad and he said to put it aside for now. We finished rotating the other goods and took the jar upstairs and unsealed it. It popped. It was well sealed. Dad dipped a finger in and tasted it. He rolled his eyes and told me to grab a loaf of bread and a knife. I tasted my sandwich and it was fantastic! Dad told me it was plum butter. Mom never made plum butter, only Grandma. Grandma died the summer I was born. That plum butter was at least 18 years old and so good! Kept away from light and in a cool area food can last for a very long time. We, my wife and I, only pay attention to “Best by” and “Use by” dates on boxed goods that can go stale and rancid. I’ve got some very old canned sardines. What’s the worst that can happen? Surströmming (pronounced [ˈsʉ̂ːˌʂʈrœmːɪŋ]?!

      Reply
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